Legal

Data Protection Policy

ay66 Privacy Policy

Q: How can I request to view my personal data?

Email us at support@ay66.onl or contact us directly in Myanmar language via 24/7 Live Chat. After we verify your identity, we will give you access to your data within the registered period.

Q: What should I do if I find incorrect data in my account?

Contact us at support@ay66.onl or report the incorrect information via Live Chat. We will review your account and correct the inaccurate data as quickly as possible. Please note that corrections to financial data may take a little longer to verify.

This policy gives a full explanation of how ay66 collects and protects your personal data.

Table of Contents

Introduction
Data We Collect
How We Collect Data
How We Use Data
Third-Party Disclosure
Cookies & Tracking
Data Retention
Your Rights
Child Protection
Security Measures
Policy Changes
Contact Us
FAQ

Last updated: 30 October 2026

1 Introduction

This Privacy Policy ("Policy") explains how personal data collected from you when using the ay66 platform (ay66.onl) is handled. By continuing to use the ay66 platform after reading and understanding this Policy, you agree to its terms.

ay66 is a platform providing slots, live casino, football betting, 2D lottery and Aung Bar Lay lottery services for players in Myanmar. We take the protection of your personal data very seriously. Everything set out in this Policy is our commitment, and we put it into practice.

This policy applies to the ay66 website, mobile services, customer support, and all related services. By accessing the ay66 platform and creating an account, you are considered to have accepted this policy.

2 Information We Collect

ay66 collects the following categories of information in order to provide our services—

2.1 Information You Provide Directly

Name and date of birth (for 21+ age verification)
Contact email address
Transaction details related to payment channels (KBZPay, Wave Money, AYA Pay, CB Pay)
Gaming history and account financial matters
Communications with customer support

2.2 Information Collected Automatically

IP address and network data
Browser type, device model, and operating system
Site visit patterns and session duration records
Log files and session data
Browsing data from cookies (details in Section 6)

2.3 Data from Third-Party Sources

Financial transaction records verified by payment processors
Data from technical compliance check services (obtained during mandatory verification)

3 How We Collect Information

We obtain data through the following methods—

Direct submission— Data you provide yourself when registering an account, filling in forms, making deposits or withdrawals, and contacting customer support
Automatic collection— Data collected from cookies, log files, and tracking pixels when you visit the website
Financial processing— Financial verification records from KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer services

4 How We Use Your Data

ay66 uses your data only for the following purposes—

To open and manage your account
To process deposits, withdrawals, and financial transactions
To deliver gaming services and manage VIP levels
To respond effectively through customer support (24/7 Live Chat)
To meet legal, financial compliance, and security requirements
To prevent fraud and maintain cybersecurity
To analyse platform performance improvements
To provide game recommendations that match your preferences
To operate responsible gaming programs

We do not use your data for any purpose other than those stated here. We do not sell your data to any social media company, advertising network, or third-party advertising service.

5 Third Parties and Disclosure

ay66 shares data with compliant third-party services only when strictly necessary for the following—

Payment processing services— KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer networks to handle deposit and withdrawal transactions
Technology service providers— To provide server infrastructure and cloud services
Compliance check services— For 21+ age verification and financial compliance checks
Legal enforcement— When handling applicable laws, regulatory reviews, or legal proceedings

In all such cases, data disclosure is limited to only the necessary information, and we ensure that third parties have signed data protection agreements consistent with this policy.

6 Cookies and Tracking

The ay66 website uses cookie technology. Cookies are small files stored in your browser that help track the website—

Types of Cookies We Use

Essential cookies— Required for session management and security checks
Performance cookies— For website speed and maintenance analysis
Functional cookies— To remember your preferences (language, layout)

You can disable cookies through your browser settings, but please note that some website functions may not work properly if you do.

7 Data Retention

ay66 will only retain your data for as long as it is needed—

Account data— For the full duration your account is active and for as long as required by legal and financial record-keeping obligations after it is closed
Financial records— For the period required by applicable law to retain transaction records
Customer communication records— For a reasonable period to allow review of service interactions
Log files— Typically retained for 90 days and then deleted

Once the retention period ends, data will be securely deleted or anonymised.

8 Your Rights

As an ay66 customer, you have the following rights—

Access— You can request to view the personal data we hold about you
Correction— You can request that inaccurate data be corrected
Deletion— You can request that data which does not need to be retained for legal obligations be deleted
Portability— You can request that your data be provided in a readable format
Objection— You can object to data being shared or processed for purposes you do not agree with

To exercise any of these rights, contact us at [email protected] or reach us directly via 24/7 Live Chat. Once your request is received, we will action it within the registered timeframe.

9 Child Protection

The ay66 platform is intended for users aged 21+ only. We do not knowingly collect personal data from anyone under the age of 21.

If we become aware that someone under 21 has accessed our platform, we will immediately delete their data and suspend the relevant account. We recommend that parents and guardians use child protection software to help prevent underage access.

10 Security Measures

ay66 applies strong technical and operational security practices to protect your personal data—

SSL Encryption— All data transmitted between your browser and our servers is protected using TLS/SSL
Access Control— Data access is granted only to staff who require it
Financial Encryption— All data related to financial transactions is fully encrypted
Regular Audits— Our servers and website undergo regular security checks
Staff Training— All staff who handle data are trained in protection procedures

That said, no digital technology can guarantee 100% protection. Should any security threat arise, we will notify you as quickly as possible and take the necessary steps to address it.

11 Policy Updates

ay66 may update this Privacy Policy from time to time to keep it in line with changes in the law or our practices. Whenever a change is made, the "Last Updated" date shown at the top of this page will be revised accordingly.

For significant changes, customers will be notified in advance via Live Chat or email. Continued use of the service after a change takes effect will be taken as acceptance of that change.

12 Contact ay66

If you have any questions about this Privacy Policy or would like to resolve a matter relating to your data, you can reach us through the following channels—

Live Chat— Available 24/7 in Myanmar language
Email— [email protected]

Once we receive and log your data request, we will confirm completion within the registered timeframe.

Frequently Asked Questions

What you should know about personal data protection

ay66 does not sell your data to ad networks, social media companies or any other party. Data is shared only with payment processors (KBZPay, Wave Money, AYA Pay, CB Pay) and legally required verification services — and only when strictly necessary.

Email us at [email protected] or contact us directly in Myanmar language via 24/7 Live Chat. After we verify your identity, we will give you access to your data within the registered period.

Yes, you can request deletion. However, please understand that some data must be retained to maintain financial transaction records and meet legal obligations. Any data that does not fall into that category will be deleted after your request is accepted.

If essential cookies (session management) are turned off, login and gameplay may not function properly. If analytics cookies are turned off, you can still use the service, but we will not receive the additional data we use to improve it.

ay66 uses SSL encryption and financial-grade encryption to protect your financial data. KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer transactions are processed through encrypted channels only, and financial data is never shared with any third-party advertising company.

For major changes, we will notify you in advance via Live Chat or the email linked to your account. For minor updates, the change will be reflected in the "Last updated" date at the bottom of this page. Major changes will also be displayed prominently on our website so you can review them.

Contact us at [email protected] or report the incorrect information via Live Chat. We will review your account and correct the inaccurate data as quickly as possible. Please note that corrections to financial data may take a little longer to verify.