ay66's Responsible Gaming Policy and Support
Gaming should be fun. ay66 always puts players' healthy play first, providing self-limiting tools, early warnings, and 24/7 support services.
Keeping Players' Well-being in Check
ay66 holds it as a core principle that players should be able to game with enjoyment. We believe gaming is a form of entertainment, not a solution to financial difficulties. That is why we have put together the tools and tips on this page to support each player's personal limits and resilience.
When gaming gets out of control, it can lead to personal, financial, and social problems. We understand that if these situations are not noticed in time, they can get worse. On ay66, players can review their gaming habits and, if needed, get our support right away.
These policies are designed to help you manage your gaming better, and any player is free to use them.
Protection Services Offered by ay66
Setting a Deposit Limit
To keep your budget in check, you can set in advance how much you can deposit daily, weekly, or monthly. It is one way to prevent financial strain.
Taking a Temporary Break (Time-Out)
When you want a break, you can temporarily close your account for anywhere from 24 hours to 30 days. No gaming activity is possible during this period.
Self-Exclusion
If you want to stop gaming for a longer period, you can exclude yourself for 6 months, 1 year, or permanently. This option provides stronger protection.
Session Time Limit
You can set a daily play-time limit in advance to keep your gaming hours balanced. If you go over the limit, you'll get an instant alert.
Checking your gaming history
You can review your gaming history and deposit/withdrawal records in your account at any time. It helps you check your own playing patterns.
24/7 Support Service
If any issue related to gaming comes up, you can reach us in Myanmar language 24 hours a day via Live Chat or at [email protected].
Check whether you have a gambling problem
If you notice one or more of the signs below, contact us right away or consider self-exclusion.
- Continuing to play after spending more than you can afford, believing you can win it back
- Making promises to family or friends that you cannot keep
- Borrowing money or using someone else's money to gamble
- Thinking about gambling all day even when you are not playing
- Trying to stop gambling but failing to do so
- Gambling is affecting your sleep, work, or relationships
- Needing to bet more and more to feel the same excitement as before
Questions you can ask yourself
If you want to check how much you are gambling, answer the following questions honestly —
- Do you think the amount you spent on gambling last month was reasonable?
- Do you believe you can decide to stop gambling at any time?
- Is gambling just for fun, and can you accept a loss without worry?
- Does gambling keep you from spending time with your family?
If you answer "No" to any of these questions, please contact us via Live Chat.
How to use self-protection tools
Log in to your account
Log in to your account from the ay66 Login page. Once you are in, go to "Settings".
Go to the Responsible Gaming menu
In the Settings menu, find "Responsible Gaming" and click on it.
Choose the tool you need
Decide which tool to use: Deposit Limit, Time-Out, or Self-Exclusion.
Confirm and take control
Enter your chosen settings and confirm. They will take effect immediately.
If you are not comfortable doing it yourself in Settings, you can request help through Live Chat. We are here to help.
Players must be 21 or older
ay66's gaming services are for persons aged 21 and above only. Anyone under that age is not allowed to participate. This is a policy we do not change.
Play safely while having fun
ay66 would like to share the following tips to help players maintain healthy gaming habits —
- Set a budget for what you can afford to spend before you start playing — do not go over it
- Do not expect to recover money you have lost — gambling is entertainment only
- Do not gamble with borrowed money or money you cannot afford to lose
- Set a time limit for playing and take regular breaks
- Do not play while drinking alcohol or taking substances
- Always remember that gambling is not a way to earn income
- If you feel that gambling is becoming a problem, contact our Live Chat right away
ay66's Commitments
SSL Encryption Protection
Players' personal data and financial information are protected with the highest level of security.
Fair Play Guarantee
Every game result is verified to be unbiased using Random Number Generator (RNG) technology.
Player Service as a Priority
Support in Myanmar language is available anytime via 24/7 Live Chat and email.
Protection for Minors
Persons under 21 are not permitted to participate in gambling — this policy is strictly enforced.
Play with fun and stay safe
If you choose to play, set a budget in advance and stick to it. Never forget that you can reach the ay66 support team at any time if a problem arises.